Build a customer case study with the classic challenge / solution / results structure.
# Case study: Acme Co
**Industry:** SaaS · 200 employees
## The challenge
Manual onboarding took 3 days per customer, blocking growth.
## The solution
We automated the email flow and integrated their CRM in 4 weeks.
## The results
- **Time-to-activation: 3 days → 4 hours**
- **CSAT: +18 points**
- **Sales handoff complaints: -90%**
## In their words
> "Briefly summarize what made the work valuable to them."
> — *Champion name*, *role*
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